Privacy Policy

This policy explains what information Serenorix LLC (“Serenorix”, “we”, “us”) collects through serenorix.com, how we use it, and the choices you have. It applies to this website and the project inquiry form, not to any separate client project governed by its own agreement.

Information we collect

• Information you provide. When you submit the project inquiry form or email us, we collect the details you choose to share — such as your name, work email, company, current website, industry, project details, timeline, and indicative budget.
• Correspondence. If you contact us, we keep our email exchange so we can respond and maintain records.
• How inquiries are stored. When you submit the project inquiry form, the details you provide are stored in our own secure database so your inquiry cannot be lost, and a notification is sent to us. We also store a short, non-reversible code derived from your network address to help us prevent abuse of the form; it is not used to identify or track you.
• Technical logs. Our hosting and security provider processes standard technical data (such as IP address and browser type) to serve the site securely and reliably.
• Analytics. We use privacy-conscious, cookieless measurement. It records only an event name (such as a page view or that an inquiry was received) together with the page path — no cookies, no advertising identifiers, and nothing that identifies you personally. It does not build advertising profiles or track you across other sites.

How we use your information

• To read and respond to your inquiry and to discuss a possible project.
• To provide, maintain, and improve this website.
• To keep records of our communications and any resulting engagement.
• To protect the site against abuse and to comply with legal obligations.

We do not sell your personal information, and we do not use your inquiry details for unrelated marketing.

How your information is shared

We share information only with service providers that help us operate — for example, our hosting and security provider and the email or delivery service that routes your inquiry to us. These providers process data on our behalf and are not permitted to use it for their own purposes. We may also disclose information where required by law.

Spam protection

The inquiry form uses simple automated checks to filter out bot submissions. If we enable an additional spam-protection service from our infrastructure provider, it may process limited technical information to distinguish automated traffic from real visitors. It does not use that information to build an advertising profile of you.

Cookies and tracking

This website does not use advertising or cross-site tracking cookies. Any analytics we use is cookieless and aggregate. If this changes, we will update this policy and, where required, ask for your consent.

Data retention

We keep inquiry records and correspondence for as long as needed to respond to you, to pursue or perform any resulting engagement, and to meet our record-keeping and legal obligations. You can ask us to delete your inquiry at any time, subject to those obligations, and we will remove it from our inquiry database.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise any of these, email us at hello@serenorix.com and we’ll respond within a reasonable time.

Security

We take reasonable technical and organizational measures to protect the information you share with us. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

International processing

We and our providers may process your information in the United States and other countries. Where required, we rely on appropriate safeguards for such transfers.

Children

This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version. Material changes will be reflected here.

Contact

Questions about this policy? Email hello@serenorix.com.

This policy is provided for general information and is not legal advice.